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If your business does not currently run its own IP PBX system but you would like to feel the benefits of these system in your business then we have the solution that is ideal for you. Our hosted PBX gives your business all the perks of a onsite system such as internal calling, extensions, huge selection of telephone numbers and Interactive voice response (IVR) allowing your customers to select the department that they wish to be transferred to. Hosted PBX are ideal for small businesses who do not want the complexity of configuring and managing their internal telephone system but require the advance features that an analogue line can not do.

Hosted IP PBX in Birmingham

It was known that business telephone systems to be implemented on site, but with the evolution of cloud computing and high speed internet. This now allows for cloud based telephone system that is accessible from anywhere in the world, therefore you will never miss a call again. You can use your smart phone as a client so therefore you never have to be confined to the desk to make and receive calls. Most fibre broadband connections are more than enough to ensure that you get high quality calls, if you require fibre broadband or leased lines then we are happy to discuss these with you.
You will be able to make mobile and landline calls from your extension and all external calls will show the DDI that you have assigned to that specific extension. This will allow your customers to see that number has dialed them so they can always return the call later on. You can have your own internal directory and therefore making it easier for your employees to collaborate with each other and increasing productivity. All configuration is done remotely so no engineer is required to set anything up your side so once you purchase the service you can go live with your calls.

Hosted PBX Low cost Calling

Our calls prices are low and affordable, to dial a mobile it is 5 pence per minute and to call a landline it is 2.5 pence per minute. Also all internal calls are free so allow your employees to collaborate at no extra cost saving you money. Your requirements will grow with your business and we allow for you to add and remove features easily, this gives you freedom and control over how your telephone system works. Investing in a cloud hosted PBX will future proof your business telephony as BT are planning to shut down ISDN and PSTN, it is now the best time to switch to a converged system that gives you more freedom, control, flexibility and affordability.

Configures IT Solutions specialises in Unified Communications and converged networks, this will allow your business to leave the legacy PSTN and ISDN behind. BT have announced the cease date for PSTN and ISDN so now is the perfect time to move to Voice Over IP (VOIP). Use your internet connection to route your telephone calls and see the benefits of a converged network. No longer are you required to maintain your network and landline cables, use your computer network for all of these needs.

  • VOIP
    • Hosted Private Branch Exchange (PBX)
    • Onsite PBX
    • SIP Trunks
  • Data Services
    • ADSL
    • Fibre Broadband
    • MPLS
    • Leased Lines
  • Landline Services

Onsite PBX

Choose to host your PBX and take advantage to an onsite exchange that can provide your internal network with greater performance. Internal calls will not have to be routed out to the internet, so you can achieve speeds of 100mbps or 1gpbs over your local area network. Apply quality of service policies and see how you can fine tune your network making sure that your voice traffic experiences no delay.

Hosted PBX

If you’re a small or medium business then you may wish for us to host your private exchange, we offer a secure service and our servers are regally maintained. Tell us how many extensions are required and we set this up within minutes. If you wish to add or remove an extension in the future then this is a simple change. Calls are free between extensions allowing you to call your colleagues for free.

Business Fibre and ADSL

Our Business broadband is delivered to you via ADSL or Fibre, Taking out broadband is a less expensive way to access all of your businesses resources. This can benefit small and medium enterprises as they require a data service but are not exceeding their bandwidth day to day. Combine broadband with our voice services to see the benefits of a fully converged network.

Leased Lines and MPLS

If your business requires you to connect multiple offices together with dedicated speed and performance then a leased line is recommended for you. VPN’s can achieve this but the problem is that you are not guaranteed the performance, this is why a leased line is the number one solution for this. If you are routing voice calls between sites then you can apply a quality of service policy ensuring that your phone calls face no disruption even if the sites are miles away.

Configures IT Solutions is proud to announce that they are now selling voice and data services, meaning that we are your one stop shop for all your IT needs. Voice and data has expanded our offerings to you so now you can choose hosting, Office 365 and broadband and you will get a simplified bill with all of your services. Voice and data also integrates with our managed network services, offering you a converged network with unified communications. This brings more products for you to choose from so unify with us and worry free.

We now can offer you broadband, leased lines and MPLS services, choose the product that is right for you. If your business requires a leased line or MPLS to connect your sites together we can provide you a circuit at great value. The advantage to using a leased line over a VPN is that you are guaranteed full service of the line and its dedicated to you. Apply quality of service policies making sure that important traffic faces minimal delay.

Your business may also require a ADSL or fibre broadband service to fail over if any outage was ever to happen, this can save your business time and money. Allowing you to get on with your day and without worrying about the lack of connectivity as you will still be able to access your services and the internet. An ADSL line can be used to manage your network from a remote location if you need to make a change when your out of the office, or a fail over connection that could also be used to load balance your network to achieve optimum performance.

With the rise of public Wi-Fi some businesses find it hard to split their network up efficiently and affordably because of their lack of network management skills, instead they can purchase a broadband connection to supply the public Wi-Fi. This also has the advantage as the wireless network will not be connected to the internal network therefore increasing your security.

Our Broadband and leased lines are future proof, we are IPv6 ready so you can access both the new network and the legacy IPv4 network. Configures can provide you with a /64 network, in English that means that you get 18,446,744,073,709,551,616 IPv6 address that you can assign to devices on your local network. As the shortage of IPv4 addresses, moving to IPv6 is vital for technology and the economy, increasing devices are pushing the demand in addresses and IPv6 can deliver this.

Configures also offers integrated voice networks, this allows you to route calls over your internet connection. Why have separate network infrastructure for your landline and broadband, cut out the landline and cut out the restrictions that they impose on you. Connect your smartphone or PC to the voice network and you can receive calls when you’re on the go with your local number.

Unified Communications is here to stay and with BT shutting down the analogue telephone lines, it is now the right time to stay ahead of the game. Converge your home or business and see the advantages of Unified Communications. Our broadband and voice networks are easy to set up, you can be connected in minutes leaving you to browse, call and stream with excellent quality of service on your local network.

Pick up the phone and speak to one of our sales representatives about our voice and data networks, we have the product that you are looking for. Ask us about IPv6 and see how this can keep your network future proof and secure.

Why not unify your IT needs and take the stress out of IT so you can worry free.